http://blogs.bucknell.edu/isr/ Supporting a Community of Learning en Copyright 2008 Tue, 09 Sep 2008 14:18:31 -0500 http://www.sixapart.com/movabletype/ http://blogs.law.harvard.edu/tech/rss http://ask.bucknell.edu/Scripts/rightnow.cfg/php.exe/enduser/std_adp.php?p_faqid=9697 ]]> http://blogs.bucknell.edu/isr/2008/09/want_to_sync_your_ipod_touch_w_1.html http://blogs.bucknell.edu/isr/2008/09/want_to_sync_your_ipod_touch_w_1.html Technology Tips Tue, 09 Sep 2008 14:18:31 -0500 Are you one of the hundreds of people on campus who have bought a MacBook this year? Are you one of the dozens of MacBook owners who have spilled something on their new laptop this year? We see this every day at the tech desk. MacBooks don't have Complete Care - if you spill something on your keyboard, chances are you will need a new system board. That's $875 and it's not covered by your warranty! Stop by the bookstore and pick up an iSkin for $25 - it's cheap insurance!]]> http://blogs.bucknell.edu/isr/2008/09/macbooks_and_spills_protect_yo.html http://blogs.bucknell.edu/isr/2008/09/macbooks_and_spills_protect_yo.html Technology Tips Tue, 09 Sep 2008 12:54:28 -0500 Office 2007 Ultimate, available now for students for the outstanding price of $59.95! Details are available at their official website - the Ultimate Steal. Library and IT recommends this as an ideal way to get Office 2007 Ultimate, which includes Word, Excel, PowerPoint, Access, Accounting Express, Groove, InfoPath, OneNote, Outlook, and Publisher. This retails for $679 at Staples. With tax involved, this is more than a 90% discount! You can download the entire package and then install it with the product key, which will be emailed to you. Be sure to burn the installer to a disk in case you have computer problems and you need a reimage or a new hard drive! Ultimate Steal web site: http://www.theultimatesteal.com/ Microsoft's official web site: http://www.microsoft.com/education/ultimatesteal.mspx ]]> http://blogs.bucknell.edu/isr/2008/09/microsoft_office_2007_ultimate_1.html http://blogs.bucknell.edu/isr/2008/09/microsoft_office_2007_ultimate_1.html Technology Services and Announcements Technology Tips Tue, 09 Sep 2008 12:42:53 -0500 Remember, Bucknell's network is designed to maximize your academic opportunities as a top priority - other uses are secondary to the academic mission. For more information about the RBZ, please see this page: http://www.bucknell.edu/x9958.xml ]]> http://blogs.bucknell.edu/isr/2008/09/monitor_your_network_traffic_o.html http://blogs.bucknell.edu/isr/2008/09/monitor_your_network_traffic_o.html Technology Tips Tue, 09 Sep 2008 10:37:23 -0500

Log into myBucknell

Select Banner Web

Select Telephone Office

View PAC number

For dialing instructions and other Telephone Services related questions, please visit http://www.bucknell.edu/x9626.xml You can also call x71810, or email phoneoffice@bucknell.edu]]> http://blogs.bucknell.edu/isr/2008/08/studentspac_number_information.html http://blogs.bucknell.edu/isr/2008/08/studentspac_number_information.html Technology Tips Thu, 28 Aug 2008 15:44:09 -0500 Logging into VM Did you know that you don't need to enter your mailbox number when logging into voice mail? If you are checking voice mail from your office phone, you can simply press #. You will then be prompted for your password. Playing Messages When you log in to your mailbox, you are at your first new message. Messages can be voice, fax, or voice and fax. Press 2 to play the current message Press 6 to go to the next message; or press 4 to go to the previous message To Disconnect Press 8 3 or hang up While playing a message: To skip back five seconds - Press 1 To skip forward five seconds - Press 3 To play message slower - Press 2 1 To play message faster - Press 2 3 To play message softer - Press 2 4 To play message louder - Press 2 6 To pause - Press # To continue - Press 2 To hear date, time, sender, length of message - Press 7 2 Forwarding a Message (Forwarding mailbox must have voice mail) Press 7 3 Address the message by following the prompts Press 7 9 to send. You will be prompted to record an introduction before sending the message. Saving Messages Messages are automatically saved if you don't delete them. However, messages will only be saved for 31 days. You will be notified before they are deleted if you access your voice mail through the phone interface. If there is a message you are sure you want to save, please do it immediately to ensure that you don't lose this message. Deleting and Restoring Messages Before, during, or after playing a message, press 7 6 to delete it. To restore a deleted message, return to the message and press 7 6. (You cannot restore deleted messages once you hang up the phone and end your session.) This information is also available in the 'Phone/Voice Mail Reference Guide'. If you didn't receive a reference guide, please call 71810 or send an email to phoneoffice@bucknell.edu Additional information is also available by visiting, http://www.bucknell.edu/x32291.xml http://ask.bucknell.edu/ and searching on CallPilot]]> http://blogs.bucknell.edu/isr/2008/07/july_voice_mail_tips.html http://blogs.bucknell.edu/isr/2008/07/july_voice_mail_tips.html Technology Tips Mon, 21 Jul 2008 08:58:19 -0500 http://www.bucknell.edu/script/ISR/Workshops/Register.asp?EventID=128 What about Mac users? We're here to help you too by transitioning you to Apple Mail. It is very similar to Eudora in many ways, and better. To arrange for your exciting transition, please contact Library and IT Tech Support directly at techdesk@bucknell.edu or by calling 7-7777 to schedule an appointment. Eudora...parting is, indeed, such sweet sorrow.]]> http://blogs.bucknell.edu/isr/2008/06/goodbye_eudora_hello_outlook_a.html http://blogs.bucknell.edu/isr/2008/06/goodbye_eudora_hello_outlook_a.html Technology Tips Fri, 27 Jun 2008 15:47:37 -0500 Saving Messages Messages are automatically saved if you don't delete them. However, messages will only be saved for 31 days. You will be notified before they are deleted if you access your voice mail through the phone interface. If there is a message you are sure you want to save, please do it immediately to ensure that you don't lose this message. Temporary Greeting (Extended absence greeting used instead of standard greeting)

1. Log into VM with password
2. Press 8 (Mailbox Commands)
3. Press 2 (Greetings)
4. Press 3 (Temporary Greeting)
5. Follow prompts to record greeting. (Asks you to delete/keep this greeting, each time you access VM. You can set an expiration date on this greeting through My CallPilot web.)

Responding to a Message (Before, during, or after playing a message)

• Contact sender Press 9, speak to the person or leave message
• Reply Press 7 1, record to reply, then press 7 9 to send
• Reply to all Press 7 4, record to reply, then press 7 9 to send
• Forward Press 7 3, address the message, then press 7 9 to send
• You can record an introduction before sending the message. To play the message envelope, press 7 2.

Forwarding a Message (Forwarding mailbox must have voice mail)

1. Press 7 3
2. Address the message by following the prompts
3. Press 7 9 to send. You will be prompted to record an introduction before sending the message.

Sending Messages

1. While logged in to your mailbox, press 7 5
2. Enter the first address, then press #. You can enter more addresses followed by #. (To cancel an address, press 0 #)
3. When you have finished, press #
4. Press 5. At the tone, record your message, then press #.
5. To play the message, press 2
6. To add options and attachments, press 7 0, then 1-Urgent, 4-Private, 5-Acknowledge, 6-Timed Delivery, and/or 7-Add Attachment
7. Press 7 9 to send message

This information is also available in the 'Phone/Voice Mail Reference Guide'. If you didn't receive a reference guide, please call x71810 or send an email to phoneoffice@bucknell.edu. Additional information is also available by visiting. http://www.bucknell.edu/x32291.xml http://ask.bucknell.edu searching on CallPilot]]> http://blogs.bucknell.edu/isr/2008/05/faculty_and_staffmay_voice_mai_1.html http://blogs.bucknell.edu/isr/2008/05/faculty_and_staffmay_voice_mai_1.html Technology Tips Mon, 19 May 2008 08:00:57 -0500

Log into myBucknell

Select Banner Web

Select Telephone Office

Personal Telephone Charges

View Telephone Account

Select Current Account Status

At the bottom left hand side of the 'Current Account Status' page, select 'Display Current Calls'.

This will show you all the calls you made since the last billing statement, up until 4am the day you are viewing the calls.]]> http://blogs.bucknell.edu/isr/2008/05/studentshow_to_check_your_phon.html http://blogs.bucknell.edu/isr/2008/05/studentshow_to_check_your_phon.html Technology Tips Fri, 09 May 2008 08:11:56 -0500 Students: As finals period approaches, and the library becomes increasingly busy, please take time to secure your laptop and other belongings. Don't walk away and leave your personal items unguarded, as they could be stolen! Every year, a few students are unfortunately the victims of laptop theft, which can been easily prevented. To help you secure your laptop, the library offers laptop security devices on select study carrels on Lower Level One. These carrels are fitted with a hook to which you can attach a laptop lock and chain to secure your computer. Also, twenty locking mechanisms available at the Equipment Desk that will work with most laptops. In addition, you may purchase locks at the Bookstore. Finals period is a particularly bad time to have your laptop stolen, so take a minute to secure it, or if you have to go away for even a few minutes, take it with you. Good luck with finals! http://blogs.bucknell.edu/isr/2008/04/secure_your_laptop_in_the_libr.html http://blogs.bucknell.edu/isr/2008/04/secure_your_laptop_in_the_libr.html Library Services and Announcements Technology Tips Wed, 23 Apr 2008 15:34:09 -0500 A question that is asked frequently at the Reference Desk is, "Where can I send a fax?" Bucknell University's Administrative Services will send personal faxes for faculty, students, and staff for a small fee. Administrative Services is located on the first floor of Marts Hall. For more information call Administrative Services at x73757 (on campus) or 570-577-3757 (off campus). http://blogs.bucknell.edu/isr/2008/03/faq_where_can_i_send_a_fax.html http://blogs.bucknell.edu/isr/2008/03/faq_where_can_i_send_a_fax.html Technology Tips Wed, 19 Mar 2008 15:24:41 -0500 Sending a Fax

You can fax any document on your Windows computer that can be printed. To fax a document, you must have an electronic copy of the document on your computer. Documents can be sent to any fax machine on or off campus.

To send a fax:

1. From within an application such as Word, select File Print.
2. Select Nortel Fax from the list of printers then select OK. (If you do not see the Nortel Fax Printer, stop here and follow instructions below for 'Install CallPilot Desktop Messaging'.)
3. If you do have the fax print driver, complete the 'Compose Fax' dialog box with the fax number you are sending to. You can also select to add a cover page. Enter the phone number the same way you would when you dial the number from your phone.
• Within the 570 area code, dial: 9 and the seven digit number
• Outside the 570 area code, dial 9 1 and the 10 digit number
• If sending to more than 1 fax machine, be sure to enter a semi colon to separate the numbers.
• If you choose to 'Receive a confirmation delivery', you will receive a message from the 'postmaster' indicating if your fax was sent successfully or if it failed.

The following step only needs to be done if the Nortel Fax Printer was not located in step 2. Install CallPilot Desktop Messaging

1. Navigate to N:\applications\CallPilot Desktop Messaging
2. Double click Setup.exe
3. Accept the defaults and click Next until you get to the Setup Type Window
4. Once in the Setup Type window, select Custom and click Next.
5. In the Custom Setup window, deselect the Microsoft Outlook feature.
6. Click Next.
7. Click Install.
8. Click Finish when the installation completes

]]> http://blogs.bucknell.edu/isr/2008/02/faculty_staff_sending_a_fax_fr.html http://blogs.bucknell.edu/isr/2008/02/faculty_staff_sending_a_fax_fr.html Technology Tips Wed, 13 Feb 2008 08:04:32 -0500 http://ask.bucknell.edu/Scripts/rightnow.cfg/php.exe/enduser/std_adp.php?p_faqid=222&p Further questions or concerns will gladly be addressed by contacting ISR Tech Support at 7-7777. Thank you! ]]> http://blogs.bucknell.edu/isr/2007/10/faculty_and_staff_windows_eudo.html http://blogs.bucknell.edu/isr/2007/10/faculty_and_staff_windows_eudo.html Technology Tips Thu, 11 Oct 2007 16:04:42 -0500 Sam Colburn, from KRAID. Thank you for your patience and understanding.]]> http://blogs.bucknell.edu/isr/2007/10/students_online_gaming_bandwid.html http://blogs.bucknell.edu/isr/2007/10/students_online_gaming_bandwid.html Technology Tips Thu, 11 Oct 2007 15:48:51 -0500 Bucknell's policies as well. To learn more about downloading, including why illegal downloading is bad, what could happen to you if you do it, and options for legal alternatives, read ISR's bulletin on why illegal downloading will get you into trouble.]]> http://blogs.bucknell.edu/isr/2007/08/students_what_you_need_to_know.html http://blogs.bucknell.edu/isr/2007/08/students_what_you_need_to_know.html Technology Tips Tue, 21 Aug 2007 15:30:25 -0500