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Faculty and Staff: Voice Mail Tips

Saving Messages
Messages are automatically saved if you don't delete them. However, messages will only be saved for 31 days. You will be notified before they are deleted if you access your voice mail through the phone interface. If there is a message you are sure you want to save, please do it immediately to ensure that you don't lose this message.

Temporary Greeting (Extended absence greeting used instead of standard greeting)

  1. Log into VM with password

  2. Press 8 (Mailbox Commands)

  3. Press 2 (Greetings)

  4. Press 3 (Temporary Greeting)

  5. Follow prompts to record greeting. (Asks you to delete/keep this greeting, each time you access VM. You can set an expiration date on this greeting through My CallPilot web.)

Responding to a Message (Before, during, or after playing a message)

  • Contact sender Press 9, speak to the person or leave message

  • Reply Press 7 1, record to reply, then press 7 9 to send

  • Reply to all Press 7 4, record to reply, then press 7 9 to send

  • Forward Press 7 3, address the message, then press 7 9 to send

  • You can record an introduction before sending the message. To play the message envelope, press 7 2.

Forwarding a Message (Forwarding mailbox must have voice mail)

  1. Press 7 3

  2. Address the message by following the prompts

  3. Press 7 9 to send. You will be prompted to record an introduction before sending the message.

Sending Messages

  1. While logged in to your mailbox, press 7 5

  2. Enter the first address, then press #. You can enter more addresses followed by #. (To cancel an address, press 0 #)

  3. When you have finished, press #

  4. Press 5. At the tone, record your message, then press #.

  5. To play the message, press 2

  6. To add options and attachments, press 7 0, then 1-Urgent, 4-Private, 5-Acknowledge, 6-Timed Delivery, and/or 7-Add Attachment

  7. Press 7 9 to send message

This information is also available in the 'Phone/Voice Mail Reference Guide'. If you didn't receive a reference guide, please call x71810 or send an email to phoneoffice@bucknell.edu.


Additional information is also available by visiting.

http://www.bucknell.edu/x32291.xml

http://ask.bucknell.edu searching on CallPilot

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