As the saying goes, we've got some good news and some bad news.
The good news is we've taken significant steps to address the slow e-mail delivery and server timeout problems that have occurred over the past several weeks. The changes were put into place over lunch today and have dramatically improved mail delivery speed on campus.
(Pause for applause).
The bad news is, now that these changes have been made, Windows users that are still using Eudora as their mail client may not be able to send e-mail at all.
(Pause for Eudora client's grumbling and general disdain for ISR).
There is a solution!
In Eudora, please go under the Tools menu, select Options, then Sending Mail. At the bottom where is says "Secure Sockets when Sending," choose NEVER from the drop-down list. Then click OK. That should resolve the issue.
Windows clients using Microsoft Outlook should not experience any problems sending mail as a result of this improvement.
As a reminder, if you are using a Bucknell-owned computer off-campus and intend to send and receive e-mail please remember to enable the VPN software to ensure a trouble-free experience and a secure connection. For more information, please visit:
http://ask.bucknell.edu/Scripts/rightnow.cfg/php.exe/enduser/std_adp.php?p_faqid=222&p
Further questions or concerns will gladly be addressed by contacting ISR Tech Support at 7-7777.
Thank you!