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Faculty and Staff: Voice Mail Tips

Faculty and Staff: Some handy voice mail tips, just for you:

Logging into VM
Did you know that you don't need to enter your mailbox number when logging into voice mail? If you are checking voice mail from your office phone, you can simply press #. You will then be prompted for your password.

Saving Messages
Messages are automatically saved if you don't delete them. However, messages will only be saved for 31 days. You will be notified before they are deleted if you access your voice mail through the phone interface. If there is a message you are sure you want to save, please do it immediately to ensure that you don't lose this message.

Envelope Information
At anytime during the message you can press 7 2 to hear the envelope information. When you've heard the date, time and sender info, if you press 2 again, it will return to and continue with the message.

Deleting and Restoring Messages
Before, during, or after playing a message, press 7 6 to delete it. To restore a deleted message, return to the message and press 7 6. (You cannot restore deleted messages once you hang up the phone and end your session.)

Personal Verification Your recorded name (personal verification) is used in your greetings, addressed messages, and in name dialing. If you don't record a personal verification, callers will hear your extension.
1. Log into VM
2. Press 8 (Mailbox Commands)
3. Press 2 (Greetings
4. Press 9 (Personal Verification); follow prompts to record your name

Temporary Greeting (Extended absence greeting played instead of regular greeting). This is great feature when you are on vacation. This will not overwrite your standard greeting.
1. Log into VM with password
2. Press 8 (Mailbox Commands)
3. Press 2 (Greetings)
4. Press 3 (Temporary Greeting)
5. Follow prompts to record greeting. (Asks you to delete/keep this greeting, each time you access VM. You can set an expiration date on this greeting.)

This information is also available in the 'Phone/Voice Mail Reference Guide' you received through campus mail. If you didn't receive a reference guide, please call 71810 or send an email to phoneoffice@bucknell.edu.

Additional information is also available by visiting,

http://www.bucknell.edu/voicemail.xml

http://ask.bucknell.edu/ and searching on CallPilot

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